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Knowledge BaseIf you have a support based question, please review the below listed documents for a potential answer. If, after reviewing these documents you cannot find an answer, please contact our customer support professionals by clicking here Application BriefsJC-1 Cell Viability Test
Document Number: Application Brief # 1
A write up of results for the JC-1 Cell Viability Studying using the CT-1000
Dead Cell Staining with Trypan Blue
Document Number: Application Brief # 2
Cell apoptosis staining using Trypan Blue to stain cell nuclei.
Technical Support DocumentscellTRAY Manager will not Install correctly
Document Number: TECH-1
cellTRAY Manager can neither install correctly or uninstall correctly. The operating system is not SP2.
Prior Stage Incorrectly connected to Computer
Document Number: TECH-2
Description: Prior Stage cannot be controlled using cellTRAY Manager software. Problems rest in the fact that the Prior Stage is connected to the computer via a USB cable instead of a Serial Cable. This document provides the procedures to correct this problem.
User does not have Administrative Priviledges
Document Number: TECH-3
Description: User receives an error message when installing. User does not have administrative priviledges on computer to load software.
Prior Stage moves in Opposite Direction
Document Number: TECH-4
Prior Stage moves in opposite direction from movement of the joystick.
Auto Focus does not create clear images
Document Number: TECH-5
Prior Stage is not aligned correctly.
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